Vendor Agreement & Policies
Written in plain, direct language so you know exactly what you are getting and what we expect. These terms apply to every LotBrite vendor in Clark County.
Effective September 15, 2026
1. Vendor Agreement
1.1 Parties and scope
This Vendor Agreement (the “Agreement”) is entered into between LotBrite (“LotBrite,” “we,” “us”) and the food establishment, cloud kitchen, caterer, or independent food operator that registers for a LotBrite tier (“Vendor,” “you”). By selecting a tier, submitting the vendor intake form, and checking the acceptance box, you agree to this Agreement and the policies below on behalf of your business.
1.2 What LotBrite provides
LotBrite operates a marketplace and content platform serving Clark County. Depending on the tier you select, LotBrite provides a vendor listing, access to social publishing and audience tools, eligibility for order traffic, event and catering booking opportunities, reserved and pre-paid order flows, and, where applicable, designated placement. Features are delivered progressively and become fully active at platform launch.
1.3 What LotBrite does not promise
LotBrite is a promotion and distribution channel, not a guarantee of business results. We do not warrant any specific level of orders, bookings, followers, views, revenue, or event participation. Selection for LotBrite-run events, brand partnerships, and featured placement is discretionary and based on readiness, quality, compliance, and customer demand.
1.4 Vendor responsibilities
You represent that you hold and will maintain all licenses, permits, health department approvals, and insurance required to operate in your jurisdiction; that all menu, pricing, allergen, availability, and business information you publish is accurate; that you will fulfill accepted orders and confirmed bookings in a timely and professional manner; and that you will comply with all applicable food safety, labeling, tax, and consumer protection laws. You are solely responsible for the preparation, quality, handling, and safety of the food you sell.
1.5 Content license
You retain ownership of the photos, video, menus, and other materials you upload (“Vendor Content”). You grant LotBrite a worldwide, non-exclusive, royalty-free license to host, display, reproduce, reformat, and promote Vendor Content across the LotBrite platform and its marketing channels for as long as your account is active and for a reasonable archival period afterward. You confirm you hold the rights to everything you upload, including rights to any music, likeness, or third-party material it contains.
1.6 Independent contractor relationship
You and LotBrite are independent parties. Nothing in this Agreement creates a partnership, joint venture, franchise, employment, or agency relationship. You control your own staffing, recipes, hours, and operations.
2. Terms of Service
2.1 Eligibility and accounts
You must be at least 18 years old and legally authorized to bind the business you register. You are responsible for the security of your credentials and for all activity under your account. Notify us promptly of any unauthorized use.
2.2 Early access and account creation
Information submitted during checkout is used to create your full vendor account before launch. Reserving a tier secures your rate and your position in the launch cohort; the corresponding features activate as the platform rolls out and no later than general availability of that feature set.
2.3 Acceptable use
You may not post unlawful, misleading, infringing, harassing, or sexually explicit material; misrepresent your business, licensing, or affiliations; manipulate ratings, reviews, engagement, or order volume; scrape or reverse engineer the platform; or attempt to divert LotBrite-sourced customers off-platform to avoid fees. Violations may result in content removal, suspension, or termination.
2.4 Platform changes
LotBrite may add, modify, or discontinue features, and may update these terms. Material changes will be communicated to your registered email with reasonable notice. Continued use after the effective date constitutes acceptance. If you do not accept a material change, you may terminate under Section 5.
2.5 Intellectual property
The LotBrite name, logo, platform, and software are owned by LotBrite. Nothing here transfers ownership. You may use LotBrite marks only to identify your participation, in accordance with any brand guidance we publish.
3. Billing, Invoices & Refunds
3.1 Early access pricing
Early access rates are one-time promotional rates offered before launch and are limited in quantity. Each rate closes permanently once its allocation is filled; the next rate then applies. The rate shown at checkout is the rate you pay.
3.2 Invoices and receipts
An invoice and a receipt are issued electronically to the billing email you provide at checkout. It is your responsibility to keep that address current and monitored. Records of all billing documents remain available in your vendor account.
3.3 Taxes
Amounts shown exclude applicable sales, use, or similar taxes unless expressly stated. You are responsible for your own business, income, and sales tax obligations arising from sales you make through the platform.
3.4 Refund policy
Early access fees are refundable in full within 14 days of purchase if the platform has not yet launched and you have not received event placement, featured placement, or booking revenue. After launch, or once a discretionary benefit has been delivered, fees are non-refundable except where required by law. If LotBrite fails to make your purchased tier available at all, you receive a full refund.
3.5 Chargebacks
Please contact us before initiating a chargeback; we resolve most billing questions within two business days. Accounts with unresolved chargebacks may be suspended pending resolution.
4. Privacy Policy
4.1 What we collect
We collect the business and contact information you submit (business name, contact name, email, phone, address, service description), billing records, content you publish, and standard technical data such as device and usage information.
4.2 How we use it
We use your information to create and operate your vendor account, process payments and issue billing documents, match you with events, catering requests, and order traffic, provide support, prevent fraud and abuse, and send service and launch communications. Marketing emails include an unsubscribe link; transactional and billing messages are required for the service.
4.3 Sharing
We share information with payment processors, email and hosting providers, and analytics providers strictly as needed to run the service, and with customers only to the extent necessary to fulfill an order or booking (for example, business name, listing details, and order contents). We do not sell your personal information.
4.4 Retention and your rights
We retain account and billing records for as long as your account is active and thereafter as required for tax, accounting, and legal purposes. You may request access to, correction of, or deletion of your information by contacting us; we respond within a reasonable period and honor applicable state and federal privacy rights.
4.5 Security
We use commercially reasonable administrative and technical safeguards to protect your information. No system is perfectly secure, and we cannot guarantee absolute security.
5. Term, Liability & General Terms
5.1 Term and termination
This Agreement begins when you accept it and continues until terminated. You may close your account at any time; early access fees remain subject to Section 3.4. LotBrite may suspend or terminate an account for breach of this Agreement, unlawful conduct, unsafe food handling, repeated fulfillment failures, or conduct that harms customers or the platform, with notice where practical and immediately where necessary to protect users.
5.2 Disclaimers
The platform is provided “as is” and “as available.” To the maximum extent permitted by law, LotBrite disclaims all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement, and does not warrant uninterrupted or error-free operation.
5.3 Limitation of liability
To the maximum extent permitted by law, LotBrite is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, or lost business opportunities. LotBrite's total aggregate liability arising out of or relating to this Agreement will not exceed the greater of (a) the total fees you paid to LotBrite in the twelve months preceding the claim, or (b) one hundred U.S. dollars ($100).
5.4 Indemnification
You will defend, indemnify, and hold harmless LotBrite and its officers, employees, and agents from any claims, damages, penalties, and reasonable legal fees arising from your Vendor Content, your food and services, your fulfillment of orders and bookings, your violation of law or of this Agreement, or your infringement of a third party's rights.
5.5 Governing law and disputes
This Agreement is governed by the laws applicable in Clark County, without regard to conflict of law rules. The parties will first attempt to resolve any dispute informally within 30 days of written notice. Unresolved disputes are subject to the exclusive jurisdiction of the courts located in Clark County. Each party waives any right to bring claims as a class action.
5.6 Entire agreement
This Agreement, together with the policies referenced here, is the entire agreement between the parties regarding its subject matter and supersedes prior discussions. If any provision is held unenforceable, the remainder stays in effect. Failure to enforce a provision is not a waiver.
Questions before you sign? Reach out and we will walk through any section with you.
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